In a financial blow to the Pakistan Post, a consumer court in Karachi has ordered it to pay Rs 1.3 million as a compensation for failing to deliver a document to Lincoln’s Inn in the United Kingdom.
According to details, the plaintiff, Ahrar Jawaid, had filed a lawsuit under the relevant sections of the Sindh Consumer Protection Act 2014, before Judicial Magistrate of Consumer Protection Court (East) Fahmida Sahoowal against the Pakistan Post, International Mail Office, and Pakistan Head Post Office in Clifton.
He sought compensation for the negligence and faulty services of the above mentioned departments, which caused him physical inconvenience, mental agony and financial losses.
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The Pakistan Post was directed to pay Rs246,909 for the loss of air tickets, Rs1 million as damages and Rs60,000 as the cost of suit to the plaintiff as compensation after hearing and recording the evidence submitted by the two parties.
Moreover, the court ordered strict punishment for the officials if they fail to comply with the court’s order. It includes a month of jail time along with an additional fine of Rs50,000 under the provincial consumer protection law.
